Select your language

WITHDRAWAL NOTICE & WITHDRAWAL FORM

A. Withdrawal Notice

Introduction

Consumers have a right of withdrawal according to the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity:

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the last goods.

To exercise your right of withdrawal, you must inform us (Gerhard Sistig, Chiwa Cosmetics, P.O. Box 1, 82216 Maisach, Germany, Tel.: +491736830176, Email: This email address is being protected from spambots. You need JavaScript enabled to view it.) by means of a clear statement (e.g., a letter sent by post or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not mandatory.

To comply with the withdrawal period, it is sufficient for you to send the communication concerning the exercise of the right of withdrawal before the withdrawal period expires.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse you all payments received from you, including delivery costs (with the exception of additional costs resulting from your choosing a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earlier.

You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

You will bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

B. Withdrawal Form

If you want to withdraw from the contract, please fill out this form and send it back.

To: Gerhard Sistig Chiwa Cosmetics P.O. Box 1 82216 Maisach Germany Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

I/We () hereby give notice that I/We () withdraw from my/our () contract of sale of the following goods ()/for the provision of the following service (*)



Ordered on () ____________ / received on () __________________


Name of consumer(s)


Address of consumer(s)


Signature of consumer(s) (only if this form is notified on paper)


Date

(*) Delete as appropriate